Terms of Service

1. ACCEPTANCE OF TERMS

By accessing and using the Sainté website (wearsainte.com), mobile application, or any of our services, you accept and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

These Terms apply to all visitors, users, and customers who access or use our service.

2. ABOUT SAINTÉ

Sainté ("we," "us," "our") is a clothing brand that designs, manufactures, and sells apparel and related accessories. We operate through our website, authorized retailers, and other sales channels.

3. USE OF OUR WEBSITE

Permitted Use

You may use our website for lawful purposes only. You agree to use our services in accordance with all applicable laws and regulations.

Prohibited Uses

You may not use our website:

• For any unlawful purpose or to solicit others to perform illegal acts
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
• To transmit or procure the sending of any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate the company, employees, other users, or any other person or entity
• In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent, or harmful
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

4. ACCOUNT REGISTRATION

Account Creation

To make purchases or access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration.

Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must notify us immediately at hello@wearsainte.com of any unauthorized use of your account.

Account Termination

We reserve the right to terminate or suspend accounts at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

5. PRODUCTS AND SERVICES

Product Information

We strive to display our products as accurately as possible. However, we cannot guarantee that colors, textures, or other details will appear exactly as shown on your device.

Pricing

• All prices are listed in USD unless otherwise specified
• Prices are subject to change without notice
• We reserve the right to correct pricing errors
• Custom orders may have different pricing structures

Availability

• Product availability is subject to change
• We reserve the right to limit quantities or discontinue products
• Custom items may have extended production times

6. ORDERS AND PAYMENTS

Order Acceptance

All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or suspected fraudulent activity.

Payment Terms

• Payment is required at the time of order
• We accept major credit cards, PayPal, and other payment methods as displayed
• You represent that you are authorized to use the chosen payment method
• By providing payment information, you authorize us to charge the specified amount

Order Modifications

Once an order is placed, modifications may not be possible. Contact us immediately at hello@wearsainte.com if you need to make changes.

7. SHIPPING AND DELIVERY

Shipping Terms

• Standard Shipping: 7-23 business days - $3.95
• Insured Shipping: 7-23 business days - $7.95
• Free shipping on orders $200 and above
• Custom and larger orders may require extended processing time

Delivery

• Risk of loss passes to you upon delivery to the shipping address
• We are not responsible for lost, stolen, or damaged packages after delivery
• You must provide accurate shipping information

8. RETURNS AND REFUNDS

Our return and refund policy is incorporated into these Terms by reference. Please review our detailed Returns & Refunds Policy for complete information about:

• Return eligibility and timeframes
• Quality inspection process
• Refund processing
• Exchange procedures

9. INTELLECTUAL PROPERTY

Our Rights

All content on our website, including but not limited to text, graphics, logos, images, designs, and software, is owned by Sainté or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes.

Restrictions

You may not:

• Copy, modify, distribute, or create derivative works of our content
• Use our trademarks, logos, or brand names without permission
• Reverse engineer or attempt to extract source code from our website
• Use automated systems to access our website

10. USER CONTENT

Content You Provide

By submitting content (reviews, comments, photos, etc.), you grant us a worldwide, royalty-free license to use, display, and distribute such content in connection with our business.

Content Standards

User content must not:

• Be defamatory, obscene, or offensive
• Violate any laws or third-party rights
• Contain viruses or malicious code
• Be used for spam or unauthorized advertising

11. PRIVACY

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our services. By using our services, you consent to our privacy practices.

12. DISCLAIMERS

"As Is" Basis

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

No Warranties

We disclaim all warranties, including but not limited to:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Uninterrupted or error-free service
• Complete accuracy of information

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Sainté shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, even if advised of the possibility of such damages.

Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the twelve months preceding the claim.

14. INDEMNIFICATION

You agree to indemnify and hold Sainté harmless from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights

15. FORCE MAJEURE

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, or government actions.

16. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles.

17. DISPUTE RESOLUTION

Informal Resolution

Before filing any formal dispute, you agree to contact us at hello@wearsainte.com to seek informal resolution.

Binding Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

19. MODIFICATIONS

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified Terms.

20. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and Sainté regarding the use of our services.

21. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Email: hello@wearsainte.com
Address: 232 Blackmore Pond Rd